Work Here
We are always on the look out for:
- Warehouse professionals
- Horticulture professionals
- Casual labour
- Markets and Events professionals
If you are interested in working at the South Devon Chilli Farm, please send your CV to jenny@southdevonchillifarm.co.uk
WE ARE CURRENTLY HIRING FOR:
SDCF Market Partners (MP)
Summary
Market Partners (MP) will play a key role in the success of our sales department, providing exceptional customer service representing SDCF at in person events.
The MP will work hard to promote brand awareness of SDCF and grow sales in their region.
MPs will work remotely from our Devon farm, and be required to travel around their home region of the UK and sometimes further afield, running an SDCF stand at markets and shows. This will require overnight stays at times. The role is seasonal and will require weekend working.
We will ask you to come to the farm for initial training and at other times during the year as appropriate.
The MP will report to the Operations Manager; new responsibilities may be added to the MP role by the directors as the business evolves.
We will provide a branded gazebo, point of sale displays and signs, as well as product training etc. Having your own transport (van) is highly desirable for this role.
Areas of Responsibility:
· Sales
· Research
· Customer Service
· Merchandising
· Stock Management
Sales
· Maximise sales at in person markets and events throughout the year
· By learning all about SDCF products, trying them yourself and being able to talk about them and answer questions confidently
· Look for upselling opportunities
· Look for new sales opportunities across new events, new stockists etc.
· This may be a mixture of retail and/or trade events
Research
· Research new events that might be suitable for attendance
· Research travel and accommodation options & provide suggestions to Operations Manager
· Complete application forms for new events and act as point of contact for events companies
· Look for new ways to improve the stand and make it appeal to customers to maximise sales, keeping it on-brand.
Customer Service
· Use card payment systems to take payment and issue refunds when needed
· Provide exceptional customer service & promote the good name and brand awareness of SDCF
Merchandising
· Set up and take down the stand for each event
· Together with the Shop Manager monitor product listings to ensure details are current & correct and notify management of any errors
· Set up and merchandise the stand before each event
· Look for ways to improve merchandising of events stands
Stock Management
· Be able to estimate stock requirements for events and work with the kitchen and Operations Manager to ensure you have the stock & samples you need in time
· Reintegrate remaining stock back into the warehouse supply after events are completed working with the Fulfilment Manager
· Coordinate restocking of larger events where necessary with the Operations Manager
· Carry out restocking & move stock between van and warehouse
Other
· Partake in social media updates on events with live videos, stories, reels etc
· Take good care of the market and event equipment & store it tidily between events
· Maintain a clean, tidy and safe working environment
· Maintain a good working relationship with your teammates at the Farm
· You will need to be able to carry heavy stock & erect a gazebo and stand for each event so physical strength is required
Desired skills:
· Driving license essential
· Own transport highly desirable
· Excellent attention to detail
· Trustworthy when handling cash & stock
· Confident and polite when dealing with general public
· Ability to learn about our products and answer questions from the public
· Good organisation & time management
· Comfortable working in a fast-paced environment
· Good team player willing to support colleagues & liaise across the business
· Quick learner with a positive can-do attitude
We are open to considering self-employed or employed arrangements for the right person.
Competitive hourly rates and commission structure is available to be negotiated.
Hours will vary depending on event schedule and will definitely involve weekend working.