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If you are interested in working at the South Devon Chilli Farm, please send your CV to

 We are currently recruiting for:


South Devon Chilli Farm - Administrator, Full Time 

The Administrator is a key role within the business, someone highly organized who has a handle on what is happening in all Departments and can turn their hand to different tasks as needed. They represent the Farm to the public by being the first point of contact for calls and emails. They handle sensitive data in a professional manner, are IT literate, and gladly lend a hand to their colleagues during busy periods.

The Administrator will report to the Operations Manager; new responsibilities may be added to the role by the directors as the business evolves.

Areas of Responsibility:

  • Customer Service
  • Record Keeping
  • Diary Management
  • Office Supplies Management
  • Staff Onboarding


Customer Service

  • Answer the Farm phoneline & ensure voicemail message is kept up to date
  • Handle web & telephone enquiries, meeting customer expectations with prompt response times
  • Provide exceptional customer service pre & post-sales
  • Liaise with other departments to solve customer queries
  • Handle complaints or issues in a professional manner to find a resolution and uphold the good standing of SDCF’s brand


Record Keeping

  • Assist the Operations Manager and Directors with basic bookkeeping tasks such as keeping on top of invoices using Xero
  • Help the Management team keep track of SALSA paperwork from the various departments, ensure everything is filed and saved correctly
  • Ensure sensitive paperwork is disposed of correctly
  • Attend and take minutes during meetings as required


Diary Management

  • Keep track of events at the Farm and elsewhere that team members need to be aware of and ensure the team are ready for such events
  • Help with booking accommodation/transport etc as required for events
  • Organise Town Hall team meetings and get the team together
  • Support the Management team with their diary management using Outlook


Office Supplies Management

  • Take note of supply requests from team members & liaise with Operations Manager to place orders / manage budget as required
  • Keep the stationary cupboard well stocked with the basics at all times


Staff Onboarding

  • Support new members of staff by ensuring they have the right paperwork and have had the correct induction
  • Scan and file sensitive paperwork



  • Perform other duties during busy times across the business as required including support in the warehouse, shop & outdoors
  • Share in communal areas cleaning rota
  • Use Word and Excel to print labels for products
  • Use Shopify website to run reports and lists for team members as required


Desired skills:

  • Excellent attention to detail is essential
  • Good organisation & time management is key
  • Highly confident using I.T. systems such as Excel and Word; experience of Xero would be beneficial
  • Comfortable working in a fast-paced environment
  • Good team player willing to support colleagues & liaise across the business
  • Quick learner with a positive can-do attitude


Benefits include competitive salary, company pension, staff discount, 33 days' holiday per year, flexible working, free parking. If you are interested in working at the South Devon Chilli Farm, please send your CV to